Generic template — have it legally reviewed before production.
1. Purpose
These terms and conditions define the framework under which AUREX, a digital product studio based in Operating worldwide — remote-first, provides services to its clients. Placing an order implies full and unreserved acceptance of these terms, unless specific provisions are agreed in writing.
2. Services
AUREX provides, in particular, the following services:
- website design and development;
- web and mobile application development;
- artificial-intelligence and automation solutions;
- strategic guidance, interface design and maintenance.
3. Quotes and orders
Every engagement is covered by a written quote specifying the scope, deliverables, indicative timeline and price. Unless stated otherwise, a quote remains valid for thirty days from its date of issue. An order becomes firm once the quote is signed or accepted in writing by the client, together with payment of the agreed deposit.
4. Pricing
Prices are expressed in the currency stated on the quotation (typically USD or EUR), exclusive of tax. Any request outside the scope defined in the quote is covered by a supplementary quote, subject to the client’s prior approval.
5. Payment
Unless stated otherwise in the quote, a deposit is due at the time of order and the balance is paid according to the schedule set out in the quote. In the event of late payment, AUREX reserves the right to suspend work in progress after written notice has remained without effect.
6. Timelines
Timelines stated in the quote are indicative and depend on the client’s active collaboration — in particular the delivery of content and the speed of approvals. Any delay attributable to the client extends the project schedule accordingly, without engaging AUREX’s liability.
7. Client obligations
The client agrees to:
- provide the content, information and access required to carry out the services;
- give approvals within a reasonable time at each stage of the project;
- guarantee that they hold the rights to all materials they provide (text, visuals, trademarks, data).
8. Intellectual property
The exploitation rights to the deliverables produced for the project are transferred to the client upon full payment of the agreed price. AUREX retains ownership of its tools, methods, generic components and know-how. Unless otherwise agreed in writing, AUREX may reference the project in its communications and portfolio.
9. Warranties and liability
AUREX undertakes to perform its services with the greatest care, under a best-efforts obligation. Defects reported during the warranty period specified in the quote are corrected free of charge. AUREX’s liability is limited to the amounts actually paid for the service concerned; it does not cover indirect damages such as loss of business, data or clientele.
10. Maintenance
After delivery, corrective and evolutionary maintenance as well as hosting may be covered by a dedicated agreement or a separate quote defining the service level and response times.
11. Governing law and jurisdiction
The governing law and competent jurisdiction applicable to each engagement are specified in the corresponding service agreement or quotation. In the event of a dispute, the parties will first seek an amicable solution.